Called Forward: A Network for Caring Communities

Called Forward
A Network Built for Caring Communities.

What does it take to cultivate caring communities that advance health and opportunity for all?

It takes a trusted presence built over decades, enduring partnerships and a steadfast commitment to walk alongside people and communities with strength and resilience.

Families finding stability after crisis. Veterans, refugees and new neighbors putting down roots. Older adults aging with independence and dignity. People with disabilities living
lives of choice and belonging. Every day, Lutheran social ministries answer God’s call, strengthening communities with compassion, innovation and hope.

This is what a network built for caring communities looks like: lives changed, communities strengthened and opportunities created through the work we do together.

Young schoolchildren sitting on the floor

A Decade of Real Results for Children, Youth and Families

From crisis to stability to agency

Communities across the country face growing needs, yet too many promising solutions remain isolated within individual organizations.

Great ideas should not be limited by geography. If an approach is improving outcomes for children and families in one community, we should be asking how to help other communities across the country benefit from it. That is where Lutheran Services in America leads.

Through the Results Innovation Lab (the Lab) Lutheran Services in America brings together leaders of social ministries to foster partnerships and to develop innovative, data-driven solutions for complex social challenges. We not only foster innovation—we help innovation travel. We create the conditions for proven ideas to move beyond one organization so that more children, families and communities can benefit.

In 2025, the Lab celebrated 10 years of support for leaders of social ministries in our network and their partners, improving the lives of more than 90,000 children and families far beyond providing services; it helped them strengthen how systems work together and how families are supported to lead their own journeys—rather than be managed through them.

The Lab’s impact ripples throughout the Lutheran Services in America network of social ministries, as they carry its innovative strategies to colleagues and community partners—catalyzing and extending our collective reach far beyond any single organization, community or family.

John's Story: Lutheran Social Services of Illinois

For six-year-old John, home changed almost every night. After cycling through multiple foster placements, he entered LSS of Illinois’ Emergency Foster Home program, where he finally found the stability every child deserves.

Through Lutheran Services in America’s Results Innovation Lab, LSS of Illinois strengthened its ability to identify disparities, use data to guide decisions and test what works. Those tools helped stabilize foster placements and address barriers affecting Black youth in care.

The results extended far beyond one child. The average time Black youth spent in foster care decreased by three months, and the racial gap in reunification rates narrowed significantly. John’s journey
to a permanent family reflects both a life changed and a system becoming more equitable.

A Mother's Story: St. John's United

A young mother and her son were rebuilding their lives—moving through shelter, a new school and the housing system all at once. Through Lutheran Services in America’s Family Stabilization Initiative, St. John’s United helped her find a job and secure stable housing. When she arrived at the program’s Gratitude Feast, she brought a pie. “You don’t go to a party empty-handed,” she said.

That simple act said everything about what stability makes possible—not just a roof overhead, but the confidence to contribute, the dignity to give back and the opportunity to belong once again.

The Impact

68
network leaders

900
community stakeholders

1,900
staff

18
communities

15
states

22,000
children, youth & families reach in FY25–26

Through their work in the Lab: Lutheran Social Services of New York increased pediatric well-child visits to 88% for teen mothers and their infants— the program's highest rate to date.

Through their work in the Lab: Upbring (Texas) increased verified kinship foster families by
38%, helping more children remain connected to family, culture and community.

The Catalysts Driving Change

  • Through Lutheran Services in America’s Strengthening Families Initiative, members share proven approaches, practical tools and real-world lessons that other communities can adapt. Case studies and issue briefs—including strategies to improve outcomes for children and families experiencing behavioral health challenges—help successful innovations travel farther, so more children, families and communities can benefit.
  • Fifty Lutheran Services in America social ministries and a growing number of partner networks are using the Results Innovation Lab’s Community Building Framework—a practical, principles-based approach developed with Chapin Hall to strengthen long-term family and community outcomes.
Older female smiling, laughing

Rural Older Adults: Supported, Heard and Driving Action

Amplifying lived experience for change

One in four older Americans lives in a rural community, often with limited access to healthcare, housing, transportation and other essential support. Aging in place is increasingly difficult due to provider shortages, long travel distances and fragmented systems. And for too long, the people who know these challenges best—older adults and the family caregivers who support them every day—have rarely had a voice in shaping the policies and programs designed to serve them.

That’s why—from Alaska to Pennsylvania and communities in between—the Lutheran Services in America network of social ministries is working to ensure older adults can age with choice, independence and dignity, and that their voices and lived expertise are shaping the policies and practices that support them. 

The Rural Aging Action Network (RAAN) brings together local leaders, older adults and community partners to strengthen rural communities from the ground up. By investing in community-led approaches across Minnesota, Montana, North Dakota and South Dakota, Lutheran Services in America has created the infrastructure for local organizations to do what they do best: listen, partner and act. In FY25–26, those efforts expanded access to care and support for older adults and family caregivers through a whole-person, whole-family approach. 

“The distance to care is real—and the cost of that distance is measured in health, housing and connection.”

— Regan McManus, Senior Director of Aging Initiatives, Lutheran Services in America

A Strong Network Changes Lives

Through RAAN, Lutheran Services in America helps rural communities turn lived experience into better policy, stronger partnerships and healthier aging. For example, people with lived expertise who participated in Rural Voices Shaping Transformation—a collaboration among Lutheran Services in America, The SCAN Foundation, Public Policy Lab and The People Say—shared the realities of aging in rural communities to inform policy change. 

The report elevates the lived experiences of rural older adults—particularly those eligible for Medicare and Medicaid—to ensure their expertise meaningfully informs decisions that shape care, access and equity.

The stories in the report reveal urgent gaps—but also extraordinary opportunity. Policymakers, faith leaders and advocates can close these gaps by strengthening Home- and Community-based Services (HCBS), simplifying benefit access, aligning resources across sectors and leveraging both technology and trusted local networks to reduce administrative burdens.

Now is the moment for leaders to act to ensure that rural, dually eligible older adults can age with dignity, connection and stability—no matter where they live.

“My dad, he’s worked hard all of his life. There’s a lot of farmers out there that, when it comes to retirement, they don’t end up with a whole lot. There’s not just him out there. I know a lot of ‘em, elderly people that are just barely getting by. If it wasn’t for the Medicaid or the Medicare, they would totally be homeless or they would just die because they wouldn’t have the money for medication.”

— Tiffany, South Dakota

With help from LSA, we were able to take The People Say to new frontiers and visit rural communities that were far more disconnected compared to those we had previously visited.”

Petey Routzahn, Advisor, Public Policy Lab

The Impact

149
community partners mobilized

5
new counties added in 2025

471
older adults reached

135
family caregivers supported

856
services delivered to older adults and 230 for family caregivers

16
rural older adults and six family caregivers whose lived experiences inform national policy

The Catalysts Driving Change

  • Rural Caregiver Voices 2026, launched with RRF Foundation for Aging and the National Alliance for Caregiving, equips caregivers with storytelling, leadership and systems knowledge so their lived experiences can help shape future state and national policy.
  • This May, more than 10 rural family caregivers brought their lived experiences to Capitol Hill, where they shared their stories directly with federal policymakers to improve understanding of their role and reinforce the need for changes.
  • To share the urgency of the situations facing caregivers and older Americans, Lutheran Services in America co-developed two specialized policy reports to share with policy makers: The Invisible Backbone: Supporting Rural Family Caregivers and Rooted in Care: Transforming the Future of Rural Family Caregivers.

“Community based programs like the Rural Aging Action Network are essential for family caregivers. Without this support, I would have been left to navigate caregiving challenges completely on my own. Having someone to explain things, answer questions and provide guidance made all the difference.”

— Ione, family caregiver in South Dakota

Voices like Ione’s help shape how Lutheran Services in America and the RAAN respond to rural communities. By listening first, RAAN leaders build trusted relationships that help older adults and family caregivers navigate everyday challenges with dignity and confidence.

That listening matters because family caregivers are the backbone of our health care system—providing an estimated $1.01 trillion in unpaid care each year and serving as essential partners to both patients and providers. Yet their expertise is rarely tapped beyond their own households.

Lutheran Services in America is changing that: helping rural family caregivers turn their lived experience into leadership and advocacy, so the people closest to the challenge have a voice in shaping the response to it.

Working alongside Lutheran Services in America on the Rural Voices Shaping Transformation initiative is helping bring lived experience into conversations about policy. By centering the voices of rural older adults, this work is helping ensure that the people who know these challenges best are informing the solutions.”

Kali Peterson, Director of Policy and Programs, The SCAN Foundation

enCircle staff

Championing Full and Meaningful Lives for People with Disabilities

A stronger network means a stronger voice — and improved lives

For more than seven million Americans living with intellectual and developmental disabilities, thriving in the community depends on more than access to services. It depends on organizations that can adapt to changing needs, advocate effectively and continually improve the supports that help people live lives of choice, belonging and opportunity. 

But as national policies evolve, workforce shortages persist and systems grow more complex, no single organization can meet these challenges alone.

That’s why Lutheran Services in America’s Disability Network exists. Bringing together 22 faith-based health and human services organizations across 30 states, the Disability Network strengthens advocacy, advances innovation and equips leaders to respond to change. Through trusted relationships and shared learning, Lutheran Services in America helps ideas, expertise and proven solutions spread across the Disability Network—so more people with intellectual and developmental disabilities, and their families, can benefit.

A Strong Network Changes Lives

Through the Disability Network’s Host Home & Shared Living Work Group, Lutheran Services in America brings leaders together to share ideas, solve common challenges and learn from one another. Together, they strengthen provider recruitment, improve quality and expand person-centered supports—so more people with intellectual and developmental disabilities can belong and thrive in the communities they call home. 

For AbleLight, the LSA-DN is about more than meetings. They are about relationships, collaboration, and learning from leaders across the country who share a commitment to Lutheran social ministry for people with intellectual and developmental disabilities (IDD). For Raegan Gyorffy, Area Vice President, Clinical Services & Quality, those connections created an opportunity to share challenges and learnings together to inform and guide practice that improves outcomes for people with disabilities and their families.

“In the beginning it was the networking and general strategy for myself— but now it’s specifics and connecting more opportunities for my team memebers.”

— Keith Jones, CEO, AbleLight

The Impact

30
states

22
member organizations

42
leaders

The Catalysts Driving Change

  • Rural Caregiver Voices 2026, launched with RRF Foundation for Aging and the National Alliance for Caregiving, equips caregivers with storytelling, leadership and systems knowledge so their lived experiences can help shape future state and national policy.
  • This May, more than 10 rural family caregivers brought their lived experiences to Capitol Hill, where they shared their stories directly with federal policymakers to improve understanding of their role and reinforce the need for changes.
  • To share the urgency of the situations facing caregivers and older Americans, Lutheran Services in America co-developed two specialized policy reports to share with policy makers: The Invisible Backbone: Supporting Rural Family Caregivers and Rooted in Care: Transforming the Future of Rural Family Caregivers.

One of the things I value most about LSA-DN is its ability to bring organizations together. They ensure our voices are heard, connect us with peers facing similar opportunities and challenges, and strengthen our ability to make a meaningful impact in our communities.

Our board has had the opportunity to engage in meaningful discussions about the issues affecting our work at the federal, state and local levels, and to gain a great understanding of the importance of having a collective voice in shaping policy and advocating for the people we serve.”

Deb Lyle, Vice President Disability Services, Graceworks Enhanced Living

Up Next

A Network Built for This Moment.

Supporting
Our Neighbors,

TOGETHER.

Our shared Lutheran tradition of service to our neighbor is more vital than ever.

Join us as we work to ensure our network continues delivering essential services to all in need.