Lutheran Services in America Staff
President and CEO
President and CEO
Charlotte Haberaecker is the President and CEO of Lutheran Services in America, one of the largest and most respected health and human services networks in the United States. Lutheran Services in America empowers one in 50 people in America to lead their best lives so all communities can thrive. Under Charlotte’s leadership, Lutheran Services in America has consistently been recognized by the Chronicle of Philanthropy and Forbes as one of the nation’s top nonprofit organizations. She is at the forefront of developing and implementing groundbreaking initiatives and collaborative learning models to drive systemic change.
Prior to joining Lutheran Services in America in 2012, Charlotte was the #2 Executive at Global Impact, a $110 million nonprofit that provides funding for critical humanitarian needs around the world. Previously she held senior leadership positions in management consulting at Price Waterhouse where she strengthened nonprofit, for-profit and government organizations. Charlotte also served as a senior leader at Fannie Mae where she led an industry transformation initiative and was the co-inventor on five patents awarded by the U.S. Patent and Trademark Office.
Charlotte was the recipient of the 2018 Rebrand 100 Global Award for one of the top 100 brand transformations in the world, the 2017 Humanitarian award from the Ahmadiyya Muslim Community and the 2015 NonProfit Times Magazine’s “Power & Influence Top 50.”
Charlotte holds a bachelor’s degree in business administration in management science from the University of Illinois.
Vice President of Marketing and Communications
Wendy Beach is Vice President of Marketing and Communications. Wendy was previously director of brand marketing at Choice Hotels where she led the marketing strategy for nine of its hotel brands. She developed an integrated marketing approach across all consumer channels, involving targeted digital media campaigns, innovative partnerships and sponsorships, videos, social media promotions, email marketing, customizable marketing toolkits to empower franchisees and more.
Prior to Choice Hotels, she was the director of marketing and communications at Global Impact, a $120 million nonprofit, where she transformed the marketing of the world’s largest workplace giving campaign leading to a record-breaking $67 million campaign, led a re-positioning initiative for the organization, redesigned four websites, and revamped and integrated activities across traditional and digital venues. Earlier in her career, Wendy was a senior manager of communications at Fannie Mae where she led strategic communications for the chief operating officer and the Restatement and Finance initiative and as the senior manager of eBusiness where she led a team in managing all aspects of marketing and communications for the division.
Wendy graduated cum laude from the Whittemore School of Business and Economics at the University of New Hampshire with a bachelor’s degree in economics and international affairs.
Senior Director of Public Policy and Advocacy
Sarah Dobson serves as Senior Director of Public Policy and Advocacy. In this role, she leads the pursuit of sound public policies that support vulnerable Americans and represents the Lutheran Services in America before Congress, the Administration, regulatory agencies, national organizations, and coalitions. Sarah began her career working on legislative policy for two different members of the House of Representatives, making policy and funding recommendations on issues from health care and social security to education and the arts.
After moving to the private sector and working for two small lobbying firms, Sarah most recently served as the Senior Government Relations Representative at Independent Sector, a membership coalition for nonprofits, foundations, and corporate philanthropies committed to advancing the common good by advocating public policies that support a dynamic nonprofit sector and providing resources so that nonprofits can improve their organizations and better serve their communities.
Director of Public Policy and Advocacy, Lutheran Services in America Disability Network
Josh Dubensky serves as Director of Public Policy and Advocacy for Lutheran Services in America’s Disability Network. In this role, he works with a group of dedicated organizations from across the country committed to advancing disability policy, and represents the Disability Network in Washington, D.C.
Prior to joining Lutheran Services in America, Josh spent six years working in a variety of roles in the U.S. Senate for one of the Chamber’s disability policy leaders and then directly for the U.S. Senate Special Committee on Aging. He covered a broad range of disability and aging issues that touched on everything from financial security, Medicaid, and home and community-based services to voting access, LGBT rights, and guardianship reform. His work focused on guaranteeing individuals the right to access the services and supports they need in order to live in the community of their choice.
Senior Manager, Marketing & Communications
Christopher Findlay guides the development and implementation of marketing efforts for Lutheran Services in America. Chris leads the organization’s promotions by producing content for email marketing, social media, and other digital properties. He supports public relations initiatives and assists the events team by managing logistics. Chris coordinates with the advocacy, development, and member services teams for integrated marketing communications campaigns.
Chris has worked with non-profit organizations in Washington for several years. Before joining Lutheran Services in America, he managed communications and marketing efforts for seven client associations in the agricultural science field at a management services company. Chris previously worked for the Renewable Fuels Association, a prominent trade association representing biofuel producers in the United States, where he managed strategic communications and marketing activities. Prior to moving to the nation’s capital, he worked on independent film productions in Los Angeles.
Chris holds a master’s degree in public relations and corporate communications from Georgetown University and a bachelor’s degree in film and television from Boston University.
Vice President, Member Engagement
Alesia joined Lutheran Services in America in September 2014 to lead the member engagement function as VP, Member Engagement. Membership engagement supports Lutheran Services in America members by building strategic, fruitful connections, inside and outside the network. The member engagement team strives to identify critical funding sources and key partnerships for Lutheran Services in America members, advance leadership development, and foster the unique bond of trust members have developed through fellowship within a strong community of faith and a shared call to serve.
She brings more than 20 years of strategic management consulting experience and corporate leadership, most recently, as a Senior Consultant with Sapere Consulting, Inc., where she worked with Lutheran Services in America Strategic Planning Task Force and staff to develop the multi-year strategic plan. A graduate of St. Olaf College with a BS in Economics, and an MS in Statistics from George Washington University, Alesia has been actively engaged and served many roles in several local nonprofit organizations including service as board chair and interim executive director for Southeast Ministry, a Lutheran social ministry organization and member of Lutheran Services in America.
Vice President of Development
Deborah joined Lutheran Services in America in October 2014 as Vice President of Development. In this role, Deborah is responsible for individual, corporate and foundation giving, as well as donor relations and development strategy. Prior to joining Lutheran Services in America, Deborah served as Director of Development at George Mason University's College of Visual and Performing Arts in Fairfax, Virginia, where she was responsible for securing and monitoring compliance of $2M in annual support for the College's seven academic disciplines as well for the "Great Performances at Mason," the university's premiere presenting series of national performances, and ARTS by George!, the College's signature annual benefit event.
Deborah earned a M.A. in Arts Management from George Mason University and B.A. degrees in Political Science and Spanish from the University of South Carolina. Deborah is an active member of the community in Northern Virginia. Currently, Deborah serves on the Development Committee for the "Fall for Book" festival.
Senior Director of Strategic Initiatives
Susan has more than 29 years experience delivering effective program services in both non-profit and for-profit sectors. In August 2019, Susan received her doctorate at the University of Missouri – St. Louis, with research focusing on increasing under-represented populations’ visitation to the national parks. Prior, she worked at the National Park Foundation for more than a decade, responsible for leading NPF to achieve its strategic impact, providing thought leadership on opportunities to protect the natural, cultural, and historic resources of the national parks, connect all Americans to the parks, and build the next generation of stewards of our public lands. She worked closely with the National Park Service to identify the highest priorities for philanthropic support and managed the Foundations grants and programs department, awarding more than $250+ million to parks and partner organizations. At NPF, she also served as Vice President of Operations, leading the 2010 Strategic Planning initiative, and overseeing several system implementations.
Susan holds a BA in Public Administration from Miami of Ohio and a MA in Public Policy from the University of Chicago. Prior to NPF, she worked for 10 years in telecommunications, during which time she oversaw $1.2B in operational savings from the merger of Sprint and Nextel. Additional previous experience includes 5 years as an environmental policy consultant, as well as employment with the National League of Cities, the Government Finance Officers Association, and the Environmental Protection Agency.
Susan lives in Arlington, Virginia with her husband, Christopher Rau, and two children.
Director of Leadership Development and Growth
Kimberly Roque serves as the Director of Leadership Development and Growth at Lutheran Services in America. In this role, Kim provides programmatic support for the CEO Summit and the Strength and Service webinar series, as well as corporate partner and member engagement.
Kim brings decades of programmatic nonprofit leadership back to Lutheran Services in America, where she worked for several years as Director of Member Engagement. She joins Lutheran Services in America from the Foundation for Women & Girls with Blood Disorders and a nonprofit consultancy. Prior, she also served as Director at the Council on Foundations, MENTOR/National Mentoring Partnership, the National Center for Missing and Exploited Children, and First Book.
Kim has a Bachelor of Arts degree from Davidson College and a Master of Public Administration degree from George Mason University. Kim is an active volunteer with community organizations serving older adults and children.
Director, Business Operations
Bola joined Lutheran Services in America in November 2013 as the Business Operations Manager at LSA and provides financial, administrative and operational support to staff members. Part of his role also includes overseeing financial management of Managed Network Funds for all Lutheran Services in America networks. He serves as the point of contact for finance/IT related issues and he is responsible for overseeing daily office management functions. Before joining Lutheran Services in America, Bola was an Accountant at Park Associates, a consulting company, and Dreammaker International, a lifestyle company. Bola has a Bachelor's in Accounting from Southeastern University. His academic background also include disciplines in Physics and French Language, while his professional experience revolves around Accounting, Human Resources, Database/IT and Relationship Management.
Ethan is a Philanthropy Associate at Lutheran Services in America where he supports a wide range of fundraising activities, including: managing gifts processing, serving as a point of contact for donors, and conducting prospect research. He joins us from Northern Virginia Community College where he’s been an Adjunct Instructor. Prior to joining Lutheran Services in America, Ethan previously served as a Research Assistant for the Fitzhugh Mullan Institute for Health Workforce Equity and as a Development and Alumni Relations Coordinator for the School of Engineering and Applied Science at The George Washington University. Ethan graduated with a BA in Philosophy and English from the University of North Carolina at Chapel Hill, and went on to earn an MA in Public Policy from The George Washington University.
Elizabeth Vetter serves as a Program Associate at Lutheran Services in America. In this role, Elizabeth supports the member engagement team through various activities, including member and corporate partner outreach, newsletter curation and distribution, as well as programming for our Strength and Service Series.
Prior to joining Lutheran Services in America, Elizabeth was a Supply Chain Associate Analyst at PepsiCo Beverages North America, where she managed weekly demand forecasts and developed data-driven insights. Earlier in her career, Elizabeth served as the Digital Media and Marketing Intern for the Center of Social Value Creation at the Robert H. Smith School of Business, a hub that educates and empowers students to create a better world through business. Elizabeth has also had the opportunity to work closely with several nonprofits, serving as a digital marketing consultant, social media marketing intern, and event planner. She earned a B.S. in Marketing and Supply Chain Management from the Robert H. Smith School of Business at the University of Maryland, College Park.
Director, Aging Initiatives
Ashley Washington serves as the Director of Aging Initiatives at Lutheran Services in America. In this role, Ashley supports the work of LSA members who provide home and community-based programs to older adults to support the healthy, independent aging of America’s seniors- particularly people struggling with limited resources, isolated or rural settings, and challenging social determinants. Ashley’s responsibilities include leadership of our Great Plains Senior Services Collaborative and Connect-Home Collaborative.
Prior to joining Lutheran Services in America, Ashley served as the Director of Healthcare Forums at The Health Management Academy where she managed peer-learning programs for C-suite health care executives. Previously, she was a Health Systems Manager for the American Cancer Society where she co-led a national workgroup working with VA Medical Centers on veterans’ cancer care and partnered with health systems to identify interventions for their patient populations. Ashley also served as a Fulbright English Teaching Assistant with the U.S. State Department in Port Elizabeth, South Africa.
Ashley has a Master of Public Health from the University of Southern California Keck School of Medicine and a BA from Wake Forest University.
Program Assistant to the President & CEO
Cristina is the Program Assistant to the President and CEO of Lutheran Services in America. In this role, she is responsible for providing logistical support and office coordination to the organization. Cristina is also responsible for delivering comprehensive support and assistance to the CEO & President. Before joining Lutheran Services in America, Cristina was the Executive Assistant to the President and CEO, Administrative and HR Coordinator at Global Foundation for Democracy and Development. She also served as the Filmmakers and Special Guests Liaison and Logistics Coordinator for the Dominican Republic Environmental Film Festival. She earned a B.S. in Management from Purdue University and a Master of Human Resources from the University of Phoenix.
Evangelical Lutheran Church in America
Social Ministry Organization Engagement Manager
8765 W. Higgins Road
Chicago, IL 60631
The Lutheran Church-Missouri Synod
Director of Recognized Service Organizations
1333 S. Kirkwood Road
St. Louis, MO 63122-7295
(800) 248-1930 ext. 1636