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SPECIAL EVENTS Operationalizing AI: Practical Lessons from Peers

  • August 21, 2026

1:00 p.m. ET

AI is rapidly moving from experimentation to everyday operations, but many organizations are still determining how to implement it effectively. Join leaders from across the Lutheran Services in America network as they share practical lessons on identifying the right opportunities, selecting trusted partners, building organizational buy-in, and scaling AI to deliver meaningful impact. Whether you’re just getting started or looking to move beyond pilot projects, you’ll leave with practical insights and actionable ideas you can apply within your own organization.

Speakers:

  • Heidi Leach, Senior Director of Information Technology, Lutheran Social Service of Minnesota
  • Michelle Naples, Chief Integration Officer, Lutheran Social Services of Wisconsin and Upper Michigan
  • Harry Vijayakumar, Chief Information Officer (CIO), Lutheran Social Services of Illinois

Don’t stop at the webinar. Join us in person at the LITN Conference, September 20-22 in St. Paul, Minnesota, and connect with technology leaders from across the Lutheran Services in America network. Learn from peers, share ideas, and bring home practical insights you can apply right away.

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Our Neighbors,

TOGETHER.

Our shared Lutheran tradition of service to our neighbor is more vital than ever.

Join us as we work to ensure our network continues delivering essential services to all in need.