Senior living providers embraced new strategies and tools to keep residents, their families, and the workforce safe, healthy, and happy during the sudden onset of the COVID-19 pandemic. Many new engagement technology, communication strategies, and workforce strategies evolved out of necessity and have become the “new normal” in day-to-day senior living operations. While the feeling of crisis mode has begun to subside or slow down, what do senior living leaders think are the tools and strategies that are here to stay beyond the pandemic? How will leaders continue to think differently and more strategically — what considerations should be made moving forward? During this webinar, Dave Gehm, President and CEO of Wellspring Lutheran, and Sloan Bentley, President and CEO of Lutheran Life Communities, will discuss with Jack York, Cofounder of IN2L, the innovative strategies that their teams adopted during the COVID-19 pandemic and what they think will remain part of the norm of senior services in the future.
- Dave Gehm, President & CEO of Wellspring Lutheran Services
- Sloan Bently, President & CEO of Lutheran Life Communities