Events

For Lutheran Services in America c-suite leaders, artificial intelligence is no longer a future consideration. It is a present-day necessity for operational resilience. Yet for many organizations, the path to implementation is complicated by ethical questions, workforce skepticism, and uncertainty about where to begin.

Join generative AI firm AIEYU and Lutheran Services in America on Wednesday, March 18, at 1 p.m. ET for an executive-level deep dive into AI readiness and co-design. Led by professionals with lived experience in the systems they serve, this session moves beyond technology buzzwords to focus on practical, human-centered change management. Participants will explore how “field-informed intelligence” can help address staff shortages, protect frontline boundaries through immersive training, and establish governance structures that keep people, dignity, and trust at the center of care.

By the end of this session, attendees will be able to:

• Audit AI Readiness: Utilize a “Change Indicator” framework to evaluate their organization’s current capacity for digital transformation and identify immediate high-impact use cases.
• Establish Ethical Guardrails: Define the core components of an Ethical Governance plan, including data privacy, bias mitigation, and the “vulnerability in leadership” required to navigate emerging technology.
• Operationalize Lived Experience: Integrate “Co-Design” principles into their strategic plan, ensuring that AI tools are built for—and by—those with deep frontline, community and lived expertise.
• Enhance Workforce Retention: Leverage AI and VR/AR tools to solve the “Burnout Gap,” providing staff with automated resource navigation and immersive training on setting professional boundaries.
• Execute a “Pragmatist’s Pivot”: Participate in a live comparative activity to quantify the ROI of AI adoption for community impact and staff efficiency.

AIEYU delivers next-generation infrastructure for support, learning, and resilience, bridging humanity and technology. AIEYU develops next-generation infrastructure and AI-guided tools—such as the Pathway Navigator—to help families navigate the complexities of public health and welfare systems.