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Innovative Solutions Help Close Healthcare Gaps in New York

May 12, 2021

Shortly after the first COVID-19 vaccines were approved late last year, a race swung into full gear to vaccinate the people most at risk, including older adults. While the administration of vaccines was generally a success, the campaign experienced some inequitable road bumps.

Older adults living in affordable housing units remained a key target for vaccination during the early distribution stages. For many health and human service providers, the Pharmacy Partnership for Long-Term Care Program became a gateway for obtaining the first doses of the vaccines. Fortunately, Family Health Centers at NYU Langone, a federally qualified health center in New York, was able to offer the first round of the vaccine to older adults and staff at its affordable housing sites in Brooklyn by the end of January.

Despite enduring one of the most challenging periods in its history, Family Health Centers at NYU Langone maintained its high level of care over the last year. The organization surpassed many national quality care benchmarks in 2020 and continued to provide routine healthcare services in a safe environment. One factor behind the centers’ success: the creation of a new population health management alert in its electronic health record (EHR).[i] The new EHR alert helped close gaps in care for chronic disease treatment, prevention, and wellness.

Family Health Centers at NYU Langone is a member of Lutheran Services in America, a network of 300 health and human service organizations located in more than 1,400 communities across the United States. Together, the network makes a difference in the lives of one in 50 Americans every year.

Learn more about Family Health Centers at NYU Langone.

By Christopher Findlay, Senior Marketing Manager

[i] Family Health Centers at NYU Langone. “Family Health Centers at NYU Langone Surpass Quality Care Benchmarks During the COVID-19 Pandemic.” April 7, 2021. https://nyulangone.org/news/family-health-centers-nyu-langone-surpass-quality-care-benchmarks-during-covid-19-pandemic.