About Lutheran Services in America
Lutheran Services in America, one of the nation’s largest networks of health and human service providers, is rooted in a century-long, faith-based commitment to service. Its 300 nonprofit organizations operate in 1,400 communities across 46 states, Washington, D.C., and the U.S. Virgin Islands, reaching more than 7 million people each year. Together, they improve outcomes for children, youth and families, support independence for older adults, champion meaningful services for people with intellectual and developmental disabilities, and strengthen stability and purpose for veterans and others. Lutheran Services in America brings together a broad network of leaders, partners and stakeholders, connecting insights, elevating innovation, fostering collaboration, and shaping policies and practices that advance health and opportunity for all.
The Job
Join Lutheran Services in America’s member engagement team and work directly with some of the country’s largest nonprofits. The member engagement team is responsible for member outreach and identifying and delivering programs to provide member value. The Lutheran Services in America Program Associate supports ongoing programmatic and membership activities in support of the member engagement team.
The Program Associate will play a central role in coordinating projects, communications, and partner engagement for the Senior Services portfolio, which focuses on improving health, access, and independence for older adults.
This role is an excellent fit for someone who:
- enjoys managing many moving parts,
- communicates clearly and professionally,
- excels at relationship-building, and
- is motivated by work that makes a positive
You do not need prior aging-services experience or nonprofit experience — strong skills, curiosity, and alignment with our mission matter most.
What You’ll Do
- Support Director of Aging Initiatives in stakeholder engagement — drafting concept notes, maintaining outreach trackers, and helping prepare materials for proposals and reporting with funders and
- Provide coordination and administrative support across LSA’s programs team, including for the Vice President of Program Planning and
- Liaise with LSA member organizations, supporting communication, meeting logistics, and follow-up on collaborative initiatives and learning
- Contribute to drafting and editing materials such as talking points, briefings, newsletters, and impact
- Write program related content and messaging and share via email blasts, website posting, social media and special event
- Track progress and outcomes across projects to support deliverables, internal reporting, storytelling, and funder
- Support special programming including member outreach, preparing agendas, program notes and other meeting
- Provide logistical and IT support for virtual and/or in-person
What We Are Looking For
- Mission-aligned and values-driven, demonstrating interest in health, aging, equity, and the role of faith-based organizations in community well-being.
- Strong written and verbal communication skills with exceptional attention to
- Strong organizational skills and the ability and desire to juggle several tasks simultaneously.
- Experience with Customer Relationship Management (CRM) database experience a plus.
- Experience with Excel and budget
- Demonstrated relationship management skills working with a diverse group of stakeholders a
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, etc.), familiar with collaborative tools (SharePoint, Teams, Asana, Zoom, )
- Collaborative communicator with strong team
Experience: 1-4 years’ relevant experience in nonprofit, healthcare, foundation, research institute, membership organization or equivalent experience.
Education: Bachelor’s degree or equivalent education required.
To Apply
Please send a cover letter, salary requirements and resume to Regan McManus, Director of Aging Initiatives, at rmcmanus@lutheranservices.org. No calls, please.