Across Lutheran Services in America, our learning collaboratives and shared workspaces continue to create “blue zones”—spaces where leaders openly exchange information, challenge assumptions, and work toward shared goals. Earlier this week, I had the privilege of dropping in on the AI Working Group and was fully immersed in that blue-zone ethos. The Zoom room was comprised mostly of members of the Lutheran IT Network (LITN), a Lutheran Services in America peer network of IT leaders. The dialogue was curious, candid, rapid, and focused, with participants representing the full continuum of AI exploration—from developing use cases and cost-benefit models to expressing skepticism and wondering whether this moment will pass.
The group referenced our survey from earlier this summer, which found that:
- 60% of respondents have not yet implemented an AI usage policy or ethics guidelines.
- 20% of respondents are actively investing in AI.
With those findings in mind, members discussed how they might support and move peer organizations along the continuum of AI readiness.
What emerged from the conversation was collective wisdom about approaching AI with a blend of innovation and caution. Leaders emphasized the need for ongoing education, thoughtful risk assessment, balanced implementation, and careful attention to compliance and ethical considerations.
The discussion quickly shifted into action. The group outlined plans to develop a member-driven vendor recommendation list, identify priority AI use cases—such as documentation assistance and contract compliance search tools—and further leverage the LSA CommUnity platform to share real-time learnings and questions.
What stood out most was the collective expertise, commitment, curiosity, and trust in the room—hallmarks of the Lutheran Services in America network. I left the meeting confident that through these shared spaces, we can shape the future together, whether that future brings new AI opportunities or entirely different challenges. This collective exploration will continue at the The Summit, where Amy Neumann, author of “Empower your Nonprofit: Simple Ways to Co-Create with AI for Profound Impact,” will join us.
Alesia Frerichs is the President & CEO of Lutheran Services in America.
The response has been overwhelmingly positive. One resident calls Temi her go-to partner for a daily game of solitaire (no more shuffling required!). Another resident uses Temi as a walking companion who plays favorite hymns along the way and helps her stay physically active while bringing joy in her daily routine. Moreover, staff and family caregivers report seeing improved moods and stronger daily engagement.