Transforming Together Cohort Starts with Lived Experience

May 13, 2026

The people most affected by a system usually know the most about how to fix it. At Lutheran Services in America, we are building the capacity to act on that. 

We work with more than 300 organizations serving 1 in 50 people. And one of the most consistent things we hear from leaders across that network is this: we need to listen better to the families we serve and to the communities we’re part of.

Knowing it and building the capacity to actually do it are two different things. And that is what Transforming Together is about.

This week, 14 organizations from across the Lutheran Services in America network launched a nine-month action cohort — one of the first initiatives of its kind in our network — designed to embed lived experience at the center of how organizations work and how they influence the systems around them. Not as a checkbox or consultation, but as a genuine driver of strategy, evaluation, and practice.

With expert facilitation from Greater Good Studio, these 14 organizations are building real skills: 

  • how to gather and use community feedback in ways that actually change decisions 
  • how to tell stories rooted in lived experience 
  • how to design evaluation that captures what matters to the people served  

We have long recognized that the people closest to the problem are closest to the solution. Transforming Together puts capacity behind that belief with a cohort of leaders focused on building the infrastructure to truly listen and make change.

We’re excited to share what this cohort discovers and the changes we make alongside people and families.

Participating organizations include: 

This work is made possible, in part, through the generous support of the Evangelical Lutheran Church in America (ELCA) and other national partners. We are deeply grateful for their partnership and commitment to strengthening communities and advancing opportunities for those we serve. 

Leadership Rooted in Lived Experience

August 26, 2024

This month, the Lutheran Services in America team led the latest Lived Voices Fellowship convening in Washington, D.C., a cohort of 17 dynamic change leaders from across the network who are dedicating their careers to service in community. What sets this group of leaders apart is that they have navigated public systems and experienced poverty, substance abuse, housing insecurity and other challenges, and through their resilience, are committed to build on their experiences to drive positive change within their organizations and communities.

What is the Lived Voices Fellowship and who participates?

The fellowship offers these leaders an opportunity to make meaning of their own unique experiences, forge new connections, and hone skills that will empower them to effect meaningful change in their communities. The fellowship represents a departure from traditional leadership programs in that it is an exploration of resiliency, empowerment, and healing, with a focus on amplifying voices that have often been marginalized.

The roles of these change leaders across the network vary widely; some serve as counselors, program leads, brand ambassadors and community outreach specialists, while others lead operations or are in the C-suite. Through their work, they collectively support older adults, strengthen families and create pathways for employment and other services for new Americans. All are fueled by a commitment to make the world a better place.

What was the emphasis of the recent convening?

The convening was led by the expertise of our Lutheran Services in America staff and facilitators from Just Build Village Then, including a pivotal session with the Frameworks Institute.

“This fellowship changed my life forever! I’ve been to many trainings and conferences where the conversation has been about change in our systems and community, but very few focus on healing and change in ourselves,” said Jessica Strauch of the St. John’s United C.A.R.E.S Wraparound Program. “I had the opportunity to be in a space with other leaders with lived experience and together we had the opportunity to dig deep into what brought us to this work. I cried, reflected, and gave myself the opportunity and space to step into my story.”

What comes next?

As part of this fellowship, our fellows are currently engaging with professional mentors through the Lived Voices Fellowship Peer Mentoring Program. This key component is designed to foster meaningful connections between fellows and seasoned leaders within our network. Inspired by Marshall Ganz’s Public Narrative model, this journey includes shared self-discovery, collective identity formation, and actionable commitment. This mentorship phase will enable our fellows and senior leaders to identify collaborative opportunities for innovation and impact, driving positive transformation within Lutheran Services in America, our member organizations, and beyond.

Many thanks to Ascentria Care Alliance, Bethel New Life, Gemma Services, Lutheran Social Services of Illinois, Lutheran Social Services of Southern California, Lutheran Social Services of the Southwest, the Evangelical Good Samaritan Society and others for joining us. This is the Lutheran Services in America network!

Alesia Frerichs is President & CEO of Lutheran Services in America. Renada Johnson is Senior Director of Children, Youth and Family Initiatives at Lutheran Services in America.

Supporting
Our Neighbors,

TOGETHER.

Our shared Lutheran tradition of service to our neighbor is more vital than ever.

Join us as we work to ensure our network continues delivering essential services to all in need.