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Today’s Front Line Hero: Lutheran Social Services of New York

June 15, 2020

Today’s Front Line Hero is Lutheran Social Services of New York (LSSNY), which is making efforts to recognize the unsung heroes of the pandemic.

Lutheran Social Services of New York (LSSNY) has sustained and even amplified its much-needed services in New York throughout the COVID-19 pandemic. LSSNY continues to serve its community, including the formerly homeless, people struggling with addiction, immigrants and refugees, people living with mental illness, families who are food insecure, and children in foster care.

Though they are providing crucial services in New York, social services providers are often overlooked. People thank doctors and nurses for their important work during the COVID-19 pandemic, but they forget about other care providers like social workers, case managers, and many others who are continuing their essential work. At the beginning of April, LSSNY started a series in which they recognize those unsung heroes in their midst.

Last week, LSSNY recognized Sandra Bisono, a case planner for LSSNY’s foster care program. For the last two years, Sandra has juggled part-time work at LSSNY and full-time graduate school, and she graduated this year with her masters in social work from Fordham University. LSSNY recently promoted Sandra to a foster care supervision position, a job she has worked hard to achieve and truly earned. Sandra has always stepped up to take on additional work to support the program, and is willing to help whenever needed.

During COVID-19, Sandra has gone the extra mile for her clients, including a 5+ hour’s long trip to the emergency room with an 11-year-old girl when a foster parent couldn’t leave her other children at home alone. She maintains her composure amidst the challenges COVID-19 presents so she can serve her clients well. Fordham University’s alumni magazine also recently recognized Sandra in a piece about alumni on the front lines of the pandemic.

Thank you to LSSNY employees like Sandra Bisono who are committed to the community they serve during the COVID-19 pandemic, and to LSSNY for elevating their work!