How a Robot is Advancing Memory Care for Older Adults

April 21, 2025

Older adults who experience the loss of cognitive functioning are often more susceptible to social isolation. Loneliness can take an enormous toll on one’s physical, mental, and emotional health. It’s a reality that pushes our network to focus on finding person-centered solutions that embrace new and innovative approaches to improve social engagement—and thus the quality of life—for older adults in memory care.

Through a continuing partnership with the Consumer Technology Association (CTA) Foundation, Lutheran Services in America launched a pilot program with our member organization Lyngblomsten in Minnesota to explore how artificial intelligence-powered robots can meaningfully engage older adults with memory loss. This work is an example of how our network is catalyzing innovation and collaboration for impact—one of our core strategies to advance health and opportunity for all.

A Robot That Cares

Over the past year, two memory care campuses in Anoka and Ramsey Counties welcomed Temi, the newest team member at Lyngblomsten. Temi navigates independently, engages older adults individually, and interacts with residents based on each person’s interests, which are collected through family intake questionnaires. From playing a favorite card game to guiding gentle exercises or offering reminiscence therapy through music, Temi adapts to meet older adults where they are, literally and emotionally.

The response has been overwhelmingly positive. One resident calls Temi her go-to partner for a daily game of solitaire (no more shuffling required!). Another resident uses Temi as a walking companion who plays favorite hymns along the way and helps her stay physically active while bringing joy in her daily routine. Moreover, staff and family caregivers report seeing improved moods and stronger daily engagement.

“The robot has been embraced by staff, residents and family caregivers as part of the Lyngblomsten team in promoting person-centered care,” said Jeff Heinecke, president and CEO of Lyngblomsten.

What We’ve Learned

Originally intended for use across independent and assisted living settings, the pilot shifted focus exclusively to memory care residents after early results showed the greatest impact amongst this group. The robot’s ability to deliver consistent, individualized engagement, especially for those who may struggle to advocate for themselves, has become a valuable complement to staff-led activities.

Group sessions with Temi showed promise, with one-on-one interactions proving to be even more meaningful. With those results in mind, Lyngblomsten is now expanding implementation into community-based memory care programs, offering this powerful tool to older adults and families living outside of campus settings—people who might not otherwise have access to this opportunity.

“Our partnership with the CTA Foundation is a powerful force for good, uniting technology and innovation to expand support for older adults and family caregivers across the country,” said Alesia Frerichs, president and CEO of Lutheran Services in America.

Leading Together

We’re constantly evaluating how we can continue to innovate to better support older adults communities with quality care for underserved households. This pilot program allows us to collaborate with forward-thinking partners like the CTA Foundation and leverage new technologies like Temi the robot. Together with our member organizations, our network is reinventing what it means to redefine care.

In our past six years of partnership with the CTA Foundation, we have brought investment and visibility to the following projects:

  • Virtual reality devices to provide shared immersive experiences for homebound older adults and caregivers at Evertrue
  • Google Glasses for virtual caregiver education of loved ones with dementia at Samaritas
  • Technology stations within affordable housing at Graceworks
  • iPads, tablets, and hotspots for older adult and caregiver connections at LSS Minnesota

Reach out to me to learn more about how we’re evaluating outcomes and what implementation could look like in your setting.

Ashley Washington is Senior Director of Aging Initiatives & Member Experience at Lutheran Services in America.

U.S. Department of Health and Human Services Announces Major Changes: What It Means for Our Network

April 1, 2025

What’s Happening?

On March 27, the U.S. Department of Health and Human Services (HHS) announced an extensive restructuring, including a reduction in workforce of about 10,000 full-time employees and a consolidation of their 28 divisions into 15 new divisions, one of which will be a new Administration for a Healthy America, or AHA. Regional offices will be reduced from 10 to five.

We are actively working to understand the implications of these major changes.  Below is a summary of what we know to date. As we learn more specific details, we will update you, and please reach out to us with questions.

What is Changing?

The restructuring includes the following actions:

  • The creation of the Administration for a Healthy America (AHA): the new division will combine multiple agencies — the Office of the Assistant Secretary for Health (OASH), the Health Resources and Services Administration (HRSA), the Substance Abuse and Mental Health Services Administration (SAMHSA), the Agency for Toxic Substances and Disease Registry (ATSDR), and the National Institute for Occupational Safety and Health (NIOSH) — into a single new entity.
  • The reorganization of the Administration for Community Living (ACL): critical programs that support older adults and people of all ages with disabilities will be integrated into other HHS agencies, including the Administration for Children and Families (ACF), the Office of the Assistant Secretary for Planning and Evaluation (ASPE), and the Centers for Medicare and Medicaid Services (CMS).

At the same time, HHS is also “discontinuing” $12 billion in existing grants from SAMHSA and the Centers for Disease Control and Prevention (CDC) that were being used for tracking infectious diseases, mental health services, addiction treatment and other urgent health issues, and which were originally allocated during the COVID-19 pandemic. Specifically:

  • $1 billion from SAMHSA to states to address mental health and substance use disorder, which was to be spent by September.
  • The grants in question were authorized and appropriated by Congress, and their termination may lead to new lawsuits. Several states said they were exploring legal options.

What Do We Know About the Potential Impact of the Announcement?

  • The ACL serves as a hub across HHS and with other Departments to coordinate services and supports critical to disabled people and older adults, such as Long-term Services and Supports (LTSS) and affordable housing, facilitating federal, state and local cross-sector partnerships focused on efficient use of limited resources. As we learn more about these changes, we will continue to provide updates since we recognize the potential impacts to many network members.
  • SAMHSA, which is charged with advancing behavioral health and improving the lives of people with mental health needs and substance use disorder (SUD), will reportedly see a cut of upwards of 50% of its staff as it is consolidated into the new AHA. Network members who receive grant funding directly through SAMHSA may be impacted.
  • Among the cuts to agency staff will be 300 employees of the Centers for Medicare and Medicaid Services (CMS.)

What Happens Next?

  • HHS is continuing to make updates on its more specific plans for the restructuring and how existing divisions, programs, and funding will be impacted.
  • We will be especially monitoring for more details about the nature of the changes to ACL, SAMHSA, and CMS, and what they mean for the federal funding landscape.

Much is unclear and unknown, but Lutheran Services in America is actively working to understand more about how these changes will impact our network and those we work with.  Please reach out with any questions to Sue Polis, Vice President of Government Relations & Advocacy, or Sarah Dobson, Senior Director of Public Policy and Advocacy.

Lutheran Services in America Partners with WETA for Outreach for Caregiving Documentary

March 20, 2025

What’s Next on Medicaid Fight

March 12, 2025

With the budget reconciliation process currently moving forward in Congress, the risk of cuts to Medicaid looms large. Lawmakers are looking for significant funding reductions to offset the majority’s plans for permanently extending tax cuts for the wealthiest Americans, with proposals that could drastically impact healthcare access for millions of people. The result would be reduced eligibility and enrollment in Medicaid for families, rural communities, older adults, and people with disabilities.

A Recap of What’s Happening

Key House and Senate committees are tasked with identifying substantial funding cuts based on differing House and Senate budget resolutions. The House budget reconciliation effort calls for one large budget package aimed at $4.5 trillion in cuts at the request of President Trump, while the Senate has opted for a two-phase approach to budget reconciliation. To move forward, the House bill essentially has to be adopted by the Senate. House Republicans are pushing the Senate to adopt their plan and Senate Republicans are working to find a path to the needed 51 votes. As this moves forward, significant cuts to Medicaid stay on the table.

Specifically, the House Energy and Commerce Committee, which oversees Medicaid, is looking for $880 billion in cuts to health-related programs. (See the recent nonpartisan CBO analysis of the House bill that identifies Medicaid as the path to cuts.)

Cuts to Medicaid can take many forms, including work reporting requirements, per capita caps, and restrictions on provider taxes that states use to fund their share of Medicaid.

What’s Next?

With all this in mind, it is important to meet with your members of Congress to ensure “No Cuts or Caps to Medicaid.” Here is what you can do:

  • Reach out to your members of Congress to educate them on the real-life impacts of Medicaid cuts by requesting a meeting or inviting your member(s) for a site visit to see the work of your organizations.
  • Since states share Medicaid funding responsibilities with the federal government, communicating with your governor’s office is also important. Congress is considering eliminating the use of provider taxes, which in most cases covers the state portion of the program – resulting in devastating cuts to Medicaid.
  • Use our Medicaid fact sheet to help guide your discussions and highlight the importance of the program.

Also, don’t miss our next Capitol Conversations webinar, Medicaid: What’s at Stake, on March 20 at 1 p.m. ET. We’ll hear from House Energy and Commerce Committee staff, including Leo Cuello from the McCourt School of Public Policy’s Center for Children and Families at Georgetown University, along with other important voices with insights and updates.

Sue Polis is Vice President of Public Relations and Government Affairs at Lutheran Services in America.

Interfaith Solidarity Statement on Refugees and Immigrants

March 7, 2025

Lutheran Services in America Expands Rural Aging Action Network into New Communities

March 4, 2025

Lutheran Services in America Issues Response to Disruptions from the Federal Funding Freeze

February 3, 2025

ELCA Responds to False Accusations

February 5, 2025

Early Administrative & Congressional Action Expected: Threats to Medicaid in 2025 and Broader Federal Policy Outlook

December 19, 2024

Early Administrative & Congressional Action Expected: Threats to Medicaid in 2025 and Broader Federal Policy Outlook

By Sue Polis

With the new year, we will welcome the new administration and Congress and prepare for the work ahead. As a $26 billion network largely funded through Medicaid and other federal programs, understanding the changing policy landscape is critical to our shared success. The following is meant to provide an overview of key issues we are tracking related to federal policy and member interests.

Potential Early Administrative Actions Specific to Medicaid and Long-Term Care

We may see some shifts early on through administrative action that would impact Medicaid, including:

  • Delay of implementation of rules meant to streamline Medicaid enrollment and renewal.
  • Approval of Medicaid waivers with work requirements and/or the delay of implementation or new rules to undo the recent Medicaid Access Rule.
  • Loosening regulations governing skilled nursing facilities (SNFs) and specifically, rolling back the staffing minimum on SNFs.

Early Congressional Threats to Medicaid

With the Tax Cuts and Jobs Act (TCJA) of 2017 set to expire next year, cuts to Medicaid are possible as Republicans move to reauthorize the legislation. Through the TCJA, corporate tax cuts were largely made permanent, while the individual income and estate tax cuts were largely temporary and expire at the end of tax year 2025.

Based on Congressional Budget Office (CBO) estimates and Republican plans, which include efforts to make the expiring tax cuts permanent, the potential price tag could be as high as $4 trillion over the next 10 years. With President-elect Trump signaling that Medicare, Social Security and spending on defense are off the table to pay for permanent tax cuts, that leaves Medicaid and the Affordable Care Act to potentially make up the difference. We expect action early in the new year that could impact Medicaid, with Senate Majority Leader John Thune (R-SD) signaling Congress may make changes through a two-step budget reconciliation process that would start as soon as January 20. We will continue to monitor efforts and will ask you to send a letter to Congress to urge them to protect Medicaid in any budget negotiations next year.

There are a number of threats or ways Medicaid could be impacted, which include:

  • Block grants: Block granting Medicaid effectively changes the structure of the program because a set amount of federal money is provided to each state and notably, it does not change if enrollment rises, the cost of care rises or new health threats emerge. Some proposals to date include small increases each year and with the actual cost of care already not covered, this would widen the gap. While block grants could range in size, most proposals call for deep cuts. Example: A 2017 legislative proposal would have cut federal funding by 25% over 10 years and 30% over 20 years (CBO estimate of BCRA).
  • Per Capita Caps: Essentially, each state receives a capped allotment per enrollee and while the cap may slightly increase each year, it is not set up to keep with the actual cost of care or anticipate new health threats (which makes an existing challenge worse). While in theory the cap can be of any size, previous proposals have always included massive cuts.
  • Cutting Federal Medicaid Match or FMAP: The FMAP is the portion of Medicaid costs that the federal government pays to states, which varies state-to-state based on a formula. In states that have expanded Medicaid under the Affordable Care Act, an enhanced FMAP effectively covers 90% of costs. Anticipated cuts to the FMAP would effectively eliminate the enhanced FMAP producing a massive cost shift to states – which in most cases produces a gap that could not be covered. The result is effectively an end to Medicaid expansion in several states which effectively results in massive cuts in eligibility and enrollment.
  • Work Requirements: Proposals that call for work requirements for eligibility in Medicaid effectively result in cuts as they create more red tape and cause people to lose their health coverage. The Congressional Budget Office (CBO) has estimated that past work requirement proposals cut $109 billion from federal Medicaid over 10 years. Data shows most working age adults enrolled in Medicaid already work, and work requirements do not increase employment. Exceptions for people with disabilities and caregivers have generally not worked as intended and, in effect, force decisions between work and Medicaid.
  • Repeal of Streamlining Eligibility and Enrollment Rule: As noted above in expected administrative actions, repeal of streamlining enrollment is essentially a $164 billion cut to Medicaid over ten years according to CBO estimates. The rule change will impact people with disabilities by adding administrative burdens to continuation of coverage.
  • Restricting Provider Taxes: Taxes on providers and insurers help states generate funding for their portion of Medicaid costs; every state has some version of these taxes that are regulated by federal law and have been part of Medicaid for decades. Amid existing state budget challenges, any restrictions in provider taxes will essentially produce cuts to Medicaid.

Non-Profit Charitable Tax Outlook

As noted above related to the expiring Tax Cuts and Jobs Act of 2017 (TCJA) and the need to find revenue to make the estate tax and personal income tax cuts permanent, a key area of focus is also the non-charitable tax deduction. As noted in the “Reining in America’s $3.3 Trillion Tax-Exempt Economy” report, which is being used to inform legislation on Capitol Hill, Lutheran Services in America is working with Leadership 18 to monitor and inform on-going discussions with a focus on restoring and making permanent the nonitemizer deduction and specifically to pass the bipartisan Charitable Act (H.R. 3435/S. 566). At present, across L18 supporting organizations, we are pulling together shared resources including materials for outreach to Senate Finance and House Ways and Means Committee members.

Non-profit organization status related to terrorism

Moreover, we are also monitoring a bill (H.R. 9495) that would essentially strip non-profit status from organizations deemed as supporting terrorism. We are working through a non-profit coalition of partners including the National Council of Nonprofits to voice opposition related to Section 4 of H.R. 9495 that would provide broad authority to the Secretary of the Treasury to revoke non-profit status without requiring the Secretary to share full evidence or reasoning with accused nonprofits.

More Managed Care

And while much remains uncertain, the continuing shift towards managed care and value-based payment is likely to pick up speed. With the nomination of Dr. Mehmet Oz to lead the Centers for Medicare and Medicaid Services (CMS), a lot of attention is being focused on his past statements related to Medicare Advantage. Specifically, a June 2020 op-ed authored by Dr. Oz and George Halvorson, the former CEO of Kaiser Permanente, called for expanding “Medicare Advantage for All.” We expect a lot of scrutiny through the confirmation process, especially from Democrats, in the coming weeks about Dr. Oz’s financial ties to Medicaid Advantage plans.

We will continue to monitor and share updates on all of these issues and efforts into the new year when we expect new legislation and action to commence.

For more information, contact:

Sue Polis at Spolis@lutheranservices.org or Sarah Dobson at Sdobson@lutheranservices.org or Bill Kallestad at Bkallestad@lutheranservices.org.

Sue Polis is Vice President of Public Relations and Government Affairs at Lutheran Services in America.

Housing Issues to See New Leadership in Congress, Administration

December 19, 2024

Across the Lutheran Services in America network, we are committed to addressing housing insecurity as an economic and health crisis, advocating for affordable housing not only as shelter but also to ensure that members of the community are healthy and connected to the supportive services—food, social connection, transportation and mental health care—that are necessary to thrive. Therefore, we are carefully tracking announcements on who will be moving into leadership roles in Congress and the new administration on these issues.

President-elect Donald Trump announced he will nominate former Texas state Rep. Scott Turner to lead the U.S. Department of Housing and Urban Development (HUD). Turner was twice elected to the Texas House of Representatives, serving from 2013 to 2017. In 2019, during his first term, Trump appointed Turner to lead a council tasked with turning around distressed communities, including directing private investment money toward “Opportunity Zones.” Turner now chairs the Center for Education Opportunity at the America First Policy Institute, a think tank set up by former staffers from Trump’s first presidency.

In Congress, Sen. Tim Scott (R-SC) has signaled his desire to chair the Senate Banking, Housing and Urban Affairs Committee, which holds jurisdiction over key housing policy. Former ranking member Sen. Sherrod Brown (D-OH) lost his bid for re-election, and as such, Sen. Elizabeth Warren (D-MA) is expected to take his place as top Democrat on the panel. Sen. Brown was the champion of S. 3910, the “Yes in God’s Backyard” (YIGBY) Act. The legislation seeks to break down regulatory and zoning barriers for churches and other faith-based institutions to use existing land and property to develop housing. Having endorsed the bill, we will be working to help identify a new lead senator to move this effort forward.

In the House of Representatives, the Financial Services Committee has jurisdiction on housing-related issues. The new ranking chair is Rep. French Hill (R-AR), while Rep. Maxine Waters (D-CA) will retain her role as the ranking members for Democrats.

Our staff is working across our network to strengthen and develop relationships with these key stakeholders to advance our key policy priorities:

  • Grow our collective capacity to increase the availability of affordable housing within communities.
  • Expand the integration and reach of effective models of supportive services in housing for older adults and people with disabilities.
  • Advocate policies and funding to advance affordable housing, reimbursement for social determinants of health services and ultimately, improve health equity.

If you are interested in engaging in advocacy with the network on housing and services issues, please contact Sarah Dobson.

Sarah Dobson is Senior Director of Advocacy and Public Policy at Lutheran Services in America.

Supporting
Our Neighbors,

TOGETHER.

Our shared Lutheran tradition of service to our neighbor is more vital than ever.

Join us as we work to ensure our network continues delivering essential services to all in need.