Leadership Rooted in Lived Experience

August 26, 2024

This month, the Lutheran Services in America team led the latest Lived Voices Fellowship convening in Washington, D.C., a cohort of 17 dynamic change leaders from across the network who are dedicating their careers to service in community. What sets this group of leaders apart is that they have navigated public systems and experienced poverty, substance abuse, housing insecurity and other challenges, and through their resilience, are committed to build on their experiences to drive positive change within their organizations and communities.

What is the Lived Voices Fellowship and who participates?

The fellowship offers these leaders an opportunity to make meaning of their own unique experiences, forge new connections, and hone skills that will empower them to effect meaningful change in their communities. The fellowship represents a departure from traditional leadership programs in that it is an exploration of resiliency, empowerment, and healing, with a focus on amplifying voices that have often been marginalized.

The roles of these change leaders across the network vary widely; some serve as counselors, program leads, brand ambassadors and community outreach specialists, while others lead operations or are in the C-suite. Through their work, they collectively support older adults, strengthen families and create pathways for employment and other services for new Americans. All are fueled by a commitment to make the world a better place.

What was the emphasis of the recent convening?

The convening was led by the expertise of our Lutheran Services in America staff and facilitators from Just Build Village Then, including a pivotal session with the Frameworks Institute.

“This fellowship changed my life forever! I’ve been to many trainings and conferences where the conversation has been about change in our systems and community, but very few focus on healing and change in ourselves,” said Jessica Strauch of the St. John’s United C.A.R.E.S Wraparound Program. “I had the opportunity to be in a space with other leaders with lived experience and together we had the opportunity to dig deep into what brought us to this work. I cried, reflected, and gave myself the opportunity and space to step into my story.”

What comes next?

As part of this fellowship, our fellows are currently engaging with professional mentors through the Lived Voices Fellowship Peer Mentoring Program. This key component is designed to foster meaningful connections between fellows and seasoned leaders within our network. Inspired by Marshall Ganz’s Public Narrative model, this journey includes shared self-discovery, collective identity formation, and actionable commitment. This mentorship phase will enable our fellows and senior leaders to identify collaborative opportunities for innovation and impact, driving positive transformation within Lutheran Services in America, our member organizations, and beyond.

Many thanks to Ascentria Care Alliance, Bethel New Life, Gemma Services, Lutheran Social Services of Illinois, Lutheran Social Services of Southern California, Lutheran Social Services of the Southwest, the Evangelical Good Samaritan Society and others for joining us. This is the Lutheran Services in America network!

Alesia Frerichs is President & CEO of Lutheran Services in America. Renada Johnson is Senior Director of Children, Youth and Family Initiatives at Lutheran Services in America.

Election Watch: What’s at Stake in November that may Impact Health Legislation?

August 26, 2024

As we are tracking the November elections with an eye toward impact on the work of the Lutheran Services in America network, we will be highlighting key races of members on committees with jurisdiction over issues that matter to us.  As you know, the Senate Health, Education, Labor and Pensions (HELP) Committee and the House Energy and Commerce (E&C) Committee have jurisdiction over issues critical to our work. The HELP Committee plays a crucial role in shaping national policies related to healthcare and the workforce, while Energy and Commerce has broad jurisdiction over healthcare and the regulations and laws that govern the sector.

Senate HELP Committee

Sen. Bob Casey (D-PA), a senior member of the HELP Committee and chair of the Special Committee on Aging, is seeking re-election and is running against Republican Dave McCormick. Early projections and polls estimate that Casey is currently expected to beat his opponent, with some estimates giving Casey as much as a 10-percentage-point edge. Of course, Pennsylvania is a key battleground state in this year’s presidential election and so the race is expected to tighten. Lutheran Services in America and the Disability Network have worked extensively with Sen. Casey on legislation such as S. 100, the Better Care, Better Jobs Act; S. 762, the HCBS Access Act, and S. 4120, the Long-Term Care Workforce Support Act. We will continue to watch this race.

House E&C Committee

House Energy & Commerce (E&C) chair Cathy McMorris Rodgers (R-WA) is not seeking re-election. Her successor as leader of the committee will be determined first by whether the Democrats or Republicans have the majority in the House, and then through internal party deliberations. As chair, Rep. McMorris Rodgers has championed legislation addressing the needs of people with disabilities and served as a speaker at LSA-DN meetings. We will be closely monitoring who becomes chair of this committee, given the scope of their work, and ensuring an ongoing relationship for our network.

To learn more about our work with these lawmakers, or their legislation, please reach out.

Sarah Dobson is Senior Director of Public Policy and Advocacy.

Tony Brozey is a summer intern with the government affairs team at Lutheran Services in America.

The Fight Continues on CMS’s Skilled Nursing Facilities Minimum Staffing Rule

June 26, 2024

In April, the Centers for Medicare and Medicaid Services (CMS) issued the minimum staffing mandate for skilled nursing facilities. Our press release in response to the final rule outlined our concerns and recommended solutions. As your national advocacy presence in Washington, D.C., we continue to work with and for you in response to this rule.

Our strategy is clear:

  • Our faith-based, community-centered, trusted, non-profit providers consistently deliver high quality care as measured by star ratings and clinical outcomes.
  • The final rule ignores our high-quality standards amidst the dual challenges of chronic Medicaid underfunding and rising labor costs.
  • The rule impedes access to quality care and choice for older adults and other Medicaid recipients as facilities are forced to close.
  • It is imperative to advance solutions to expand access to care and strengthen the workforce.

Read What Has Been Done to Date

So, what’s next? Our commitment is to strenuously pursue all financial and programmatic remedies to alleviate the burdens associated with the implementation of this final rule.

We will continue to work with staff at CMS to monitor and inform guidance to states as this rule is implemented to ensure our network providers can inform and understand the process for exemptions and delays that are part of the final rule.

We are monitoring continuing congressional action aimed at stopping the implementation of the rule using the Congressional Review Act (CRA).  This process allows Congress to pass legislation disapproving of federal agency rules and immediately prohibiting their implementation.  Lawmakers from the House and Senate including Sen. Jon Tester (D-MT), Sen. Joe Manchin (I-WV), Sen. Angus King (I-ME), Sen. Jeanne Shaheen (D-NH), Sen. Maggie Hassan (D-NH), Sen. Kyrsten Sinema (I-AZ), Sen. James Lankford (R-OK), and Rep. Cathy McMorris Rodgers (R-WA) are currently working to secure passage of CRA legislation to halt the minimum staffing rule.  While only a simple majority is needed to initially pass the legislation, a two-thirds majority of each chamber would be required to override an expected Presidential veto.

We are continuing our active engagement with the Administration to hold them accountable for their expressed commitment to provide additional support for providers related to workforce recruitment, retention, and training: the final rule set aside $75 million for these purposes. For example, we in order to connect our members to these resources.

We are also exploring how best to support the lawsuit that the American Health Care Association (AHCA) recently filed against CMS. The lawsuit asks the court to set aside the new staffing rule, which may delay or even stop implementation.

To ensure adequate reimbursement for critical staff, we are building an approach with CMS to develop a national Medicaid reimbursement strategy that would include specific recommendations/guidance to states in setting their Medicaid rates to ensure providers can pay livable wages. Our overarching aim is to pursue increases in Medicaid reimbursement sufficient to cover the actual cost of providing skilled nursing care and paying a livable wage.

We are also working to strengthen a broader workforce advocacy strategy, including active legislation, to pursue Congressional support across the workforce continuum, with a focus on recruitment, retention, strengthening the workforce pipeline, and training.

  • Related to older adults, we will advocate for greater flexibility for SNFs to provide onsite training for new hires and existing employees, especially CNAs, including addressing CNA training capabilities for SNFs who have received survey penalties
  • Loan forgiveness, tax credits, and other incentives, building on existing channels to address these issues beyond doctors and registered nurses
  • Updates to immigration and refugee policies that would increase availability of workforce with a focus on supporting a waiver process to ensure people trained abroad can practice to the full scope of their licenses.
    • Easing the pathway for people entering the country to secure work visas.
    • Allowing the granting of special visas to fill CNA vacancies.
    • Ensuring previously authorized green cards can be used the strengthen the pipeline of healthcare workers.

We are committed to continuing to work in partnership with organizations like the American Health Care Association (AHCA,) LeadingAge, and others, to elevate the very real impacts the minimum staffing rule has on providers and communities across the country.

What can you do now?

If you haven’t already, please reach out to your state Medicaid leaders to share your concerns as this rule is being implemented. This is a good time to raise your voice as CMS is drafting guidance to states to implement the rule.

Please share your own stories of the impact of the workforce shortage on access to care in your communities, as well as coverage from your local news outlets so we can stay up to date on the way the story is being told across the country, with us by contacting Sarah Dobson.

Alesia Frerichs is the President & CEO of Lutheran Services in America.

Consumer Technology Association Foundation Supports Lutheran Services in America Robotics Program to Combat Social Isolation

June 20, 2024

Housing Solutions Summit Brings Together over 60 Leaders

May 29, 2024

Earlier this month at our Health and Housing Solutions Summit, Lutheran Services in America united 60 leaders, including members from our Housing Solutions Collaborative, with industry experts, policymakers, church and thought leaders from across the country. Over two days, we deeply explored and exchanged ideas and opportunities around three framing questions:

  • What is the housing crisis we are seeing in our communities?
  • What is or can be unique about the Lutheran response, and
  • What shared solutions can we unite around to strengthen our response on a local and national level?

The two days included:

  • 41 Lutheran Services in America Housing Solutions Collaborative leaders from 20 organizations who together manage nearly $2 billion in assets, including strong portfolios in affordable housing.
  • 3 founding members of the Lutheran Services in America Housing Leadership Circle, supporting and committing to exploring innovative products, services and partnerships to advance our shared goals.
  • Interactive solutioning sessions designed to dive deeper into promising practices across the network and the broader Lutheran community led by our partner and housing thought leader, Jeff Lubell of Abt Global.
  • An A-list of federal, state and local policymakers and experts including Assistant HUD Secretary Julia Gordon to inform opportunities to shape future efforts.
  • Exploration of our shared strengths including a whole person and community centered approach and the opportunity for a focused alignment with a broader eco system of church partners, schools, financial institutions and other resources and expertise.
  • Advocacy training, messaging and Hill visits with 21 policy makers. These included meetings with committee staff for Chairs and Ranking Members (minority party leaders) for key committees.

What happens next? Through the Housing Solutions Collaborative we will advance tangible actions and opportunities. Initial areas of focus include:

  • Flexible funding streams. We will work with our partners to build pathways to new and flexible sources of funding in the coming year.
  • Scale and replication. Our Housing Solutions Collaborative will continue to be a place to provide peer-to-peer dialog and we will formalize effective ways to identify and scale promising practices.
  • Amplify our united faith-based voice. We will grow our collective capacity to lead and effect change as a trusted presence in communities.

It was a powerful two days of commitment, passion, possibility and capability!

United, we are taking action together as one of the largest faith-based provider networks; we have the reach, we have the expertise and we have the responsibility.

If you missed our Summit, but are interested in joining our work, please contact Susan Newton at snewton@lutheranservices.org.

Alesia Frerichs is the President & CEO of Lutheran Services in America.

CMS Final Medicaid Access Rule — Action Moves to States

May 29, 2024

What: In April, the Centers for Medicare & Medicaid Services (CMS) released the final Medicaid Access Rule. As you know from our recent update, many of our shared concerns across the network were not addressed in the final rule, including new requirements related to payment of the direct care workforce. Specifically at least 80% of all Medicaid payments must be spent on compensation for direct care workers and/or states must report annually on percent of payments that go to the direct care workforce.  Other provisions also include changes in access to home- and community-based services (HCBS), health and safety protections, and quality measures.   Given the scope and impact on our work and services, our work continues and also moves to the state level.

What Happens Now? Because the Access Rule requires states to make significant changes to their Medicaid programs, CMS is allowing states several years to implement the provisions. This is a time to consider strengthening your discussions with state-level decisionmakers to inform the implementation of the provisions.

Under the rule, states are required to create home care and rate-setting advisory boards made up of Medicaid beneficiaries, home care workers and others to advise states on provider payment rates and worker compensation. Thus, its important to be in conversation with state-level officials to inform the make-up and considerations of these boards. We will continue conversations with CMS as we learn more about guidance, timing and other considerations.

How to prepare: Given the rationale for the rule change is to improve job quality and pay for direct care workers to attract more people to those jobs, it will be important to articulate the impact to your organization, including how this makes it harder to deliver quality services. The rule will also require states to be more transparent in how they pay for home- and community-based services, as well as how they set rates.

The following are the key components of the rule to be aware of:

  1. at least 80% of all Medicaid payments must be spent on compensation for direct care workers and/or states must report annually on percent of payments that go to the direct care workforce,
  2. states must report information on HCBS wait lists (specifically timely and full access to services),
  3. prioritization of person-centered planning,
  4. states must demonstrate an electronic incident management system,
  5. states must establish and manage a grievance process and
  6. states must report on a set of nationally standardize quality measures.

For more information, please contact Bill Kallestad.

Bill Kallestad is the Director of Public Policy and Advocacy for the Lutheran Services in America Disability Network.

Lutheran Services in America Deepens Commitment to Family Stabilization with $3.5 Million Investment to Expand Supports and Services

May 15, 2024