CEO Summit 2020-2021

August 3, 2022

CEO Summit was virtual in 2021, and while we missed seeing everyone, our new format offers the opportunity for additional CEOs to participate nationwide, and for us to engage an even broader, strong lineup of thought leaders.  With your direct feedback, we’ve developed a series of virtual leadership seminars designed to strengthen, inspire and enrich leaders across our network with a focus on emerging stronger.

CEO Summit 2022: A Future Reimagined

January 24, 2022

CEO Summit 2022 was held virtually January 24–26, 2022.

Join us for an event where you will discover new insights, ideas and strategies to forge new paths forward.

Details about the event are available below.

Technology Trends for Nonprofits

August 1, 2022

Digital transformation is a buzzword today, but what is it, and what does it mean for your organization? Join us to learn about technology trends and how you can apply technology to help your nonprofit thrive. From user adoption, business alignment and technology implementation to change management and overall trends, we’ll focus on digital transformation and how it can help your nonprofit succeed.

With a special focus on finance—including software applications for accounting, payroll, budgeting and forecasting—data quality, governance and analytics, this webinar will provide you with actionable items to maximize your use of technology. This webinar is hosted in partnership with the Lutheran Financial Managers Association.

LTC Heroes Live Interview with Charlotte Haberaecker and Ted Goins

July 22, 2022

Charlotte Haberaecker, Lutheran Services in America president and CEO, and Ted Goins, president and CEO of Lutheran Services Carolinas, joined LTC Heroes podcast host and Experience Care marketer Peter Murphy Lewis for a live interview about overcoming long-term care industry issues, such as staffing shortages and recruitment, and pushing Congress to make the changes that long-term care needs to thrive.

Innovative Ways to Engage Technology in Your Senior Living Community

May 5, 2022

iN2L shared their innovative and timely research on the impact of COVID-19 on social isolation and quality of life of older adults. The programming includes a live demonstration of iN2L and the ways communities are enabling seniors to share conversations and experiences with each other, their caregivers and family members, regardless of cognitive or physical ability. IN2L also shared resources on federal grant funding available to bring this technology to your skilled nursing community.

This webinar is perfect for staff and organizations looking for an on-ramp to leverage technology to improve quality of life for older adults.


  • Lydia Nguyen, Ph.D., Lead Researcher
  • Karl Schweitzer, Enterprise Sales Executive
  • Susan Tournie, Director of Program Partnerships

Mission Leaders Convenings

July 11, 2022

The Mission Leaders is a Lutheran Services in America affinity group comprised of the mission leaders in Lutheran social ministry organizations. Its purpose is to provide a forum for learning and peer support, strengthening and empowering leaders as they fulfill the mission of their organization.

The group spotlights the mission work currently being carried out across the network as we collectively live out our faith in service to others. It upholds a faith-based heritage, strengthens the connections between Lutheran social ministries and the church, and reinforces the priority of mission in their organizations.


The Mission Leaders convenes virtually on a quarterly basis. Our next meeting will be:

  • July 26, 2022, 1:30-3:00 p.m. ET



Contact Ashley Washington at

Learn More

Mission Leaders Group

Results Network Year 3 Convenings

July 11, 2022

The Results Network is a three-year initiative dedicated to stabilizing families in crisis so more families can remain safe, strong and together and children across the United States can thrive and grow up to be healthy, productive adults.

The third year of this initiative will launch in September 2022 to carry forward learnings and successes from Year 2. In Year 3, organizations will build upon innovative strategies and approaches to create more opportunities for stakeholders to work together to empower families in crisis and enable children in foster care to thrive and achieve their full potential.


Four virtual sessions are planned for Year 3, as well as an initial kickoff and orientation meeting:

  • September 16, 2022 – Kickoff Meeting: 2:00-4:30 p.m. ET
  • October 5-6, 2022 – Session #1: 2:00-4:30 p.m. ET
  • December 7-8, 2022 – Session #2: 2:00-4:30 p.m. ET
  • February 15-16, 2023 – Session #3: 2:00-4:30 p.m. ET
  • April 19-20, 2023 – Session #4: 2:00-4:30 p.m. ET


Contact Renada Johnson at

Learn More

Results Network

Cyber Ready — Is Your Organization Prepared to Combat The Next Cyber Attack?

June 14, 2022

Cyber-attacks continue to plague the health and human services industry. The board of directors and regulatory authorities expect your organization to be prepared. Join this session to learn about the latest trends in attacks, key risk management tactics, latest regulatory and insurance changes, and the playbook of incident response.

Back by popular demand, Alexandra Bretschneider, a leading expert in cybersecurity, and Rafael Haciski, Esq., an expert in risk management and insurance, will discuss what your organization needs to do NOW to defend against the inevitable cyber attacks. This webinar is designed for senior leaders, information technology and operations professionals, and any staff that want to understand how cyber attacks are impacting today’s technology, and how your organization can be better prepared to combat these crimes.


Rafael Haciski, Esq., Vice President at Johnson, Kendall & Johnson
Alexandra Bretschneider, Vice President and Cyber Practice Leader at Johnson, Kendall & Johnson

Moving from Ally to Accomplice — Exploring What It Takes To Do Real Diversity Work

June 6, 2022

Join Monica F. Cox, Ph.D., a disruptor, trailblazer, change agent, author and leader as she challenges us to explore moving beyond allyship to accomplice, actively working together to institutionalize equity! In this 90-minute virtual session, Dr. Cox will lead an interactive workshop exploring:

  • Personal and collective approaches to engage in authentic, sustained conversations about diversity, equity and inclusion
  • Strategies to foster an organizational culture where all feel welcomed and included
  • Effective ways to retain diverse groups in your organization

Bring yourself! Bring your teams! Don’t miss this opportunity to deepen your understanding and discovery.



Monica F. Cox, Ph.D., is a disruptor, trailblazer, change agent, and leader who believes in living an authentic life even if it makes people uncomfortable. She grew up an only child in rural southeast Alabama, where she was raised by her educator parents to persist in the face of personal and professional adversity. As a coach, she guides clients in areas of career development; business strategy; and diversity, equity, and inclusion. A Distinguished Professor of Engineering and an entrepreneur, Dr. Cox’s inquisitive nature contributes to her passion for educating others and sharing what she has learned via her experiences.
Follow her on social media platforms @drmonicacox, and learn more about her business offerings at


Navigating Choppy Waters: A Leadership Discussion on Financial Pressures & Innovative Practices

June 5, 2022

Today’s economic pressures are clearly impacting senior living provider organizations, threatening long-term sustainability. From soaring workforce costs, increased expenses for supplies, capital investments, and construction costs that are growing monthly, the rising costs of doing business are forcing many organizations to rethink their business model.

Following some initial sector updates from Dan Hermann and Lisa McCracken at Ziegler, the time during this webinar will be spent in discussion among attendees with regard to strategies for cost reduction, exploring revenue diversification, and other related topics. Chad Sneed, CFO at Lutheran Senior Services, and Jim Buckman, CFO at Lutheran Life Communities, will join the Ziegler team to offer insight. While the topics will be most relevant for CFOs, VPs of Finance, and other financial professionals, other senior leaders from within the organizations are invited to participate, and multiple representatives from organizations are welcome to attend.


  • Jim Buckman, CFO at Lutheran Life Communities
  • Dan Hermann, President & CEO of Ziegler
  • Lisa McCracken, Director of Senior Living Research & Development at Ziegler
  • Chad Sneed, CFO at Lutheran Senior Services