Policy Shifts at CMS & HHS and What it Means for Social Service Providers 

September 24, 2025

The U.S. Department of Health and Human Services (HHS) and agencies under it, including the Centers for Medicare and Medicaid Services (CMS), have recently offered insights into policy priorities that further signal significant policy shifts. Below is a synopsis of key changes, including potential opportunities and challenges for social service providers.

In May, CMS, through their Innovation Center (CMMI), recently released their new strategic direction, which focuses on evidence-based prevention, data access, and choice and competition. Given CMS’s recent withdrawal of federal Medicaid guidance that impacts the ability of states to use waivers and other funds to address health-related social needs, CMMI’s new strategic direction points to the following areas of interest: 

  • Evidence-Based Prevention: Includes great focus and emphasis on meeting nutrition needs, including food access, healthy food access and food as medicine; accountable care and accountable care organizations (ACOs) that assume global risk/downside risk; caregiver support; chronic disease management and disease prevention
  •  Data Access: Priorities include global risk/total cost of care models and waivers for predictable cost sharing for certain services.  
  •  Drive Choice and Competition: With a focus on rural providers, ACOs, community health centers; site neutral payments across settings; changing certificate of need requirements; and prioritizing high value care and services and incentivize unnecessary utilization

HHS also recently released their Make America Healthy Again key strategies report with a broad prevention-based agenda across several areas, including some more specifics important for social service providers including: executive actions, process reform and deregulation, public awareness and education, and private sector collaboration. Some more specific areas that Lutheran Services in America will continue to monitor include:

  • USDA Nutrition Programs: USDA will use its authorities to prioritize utilization and promotion of whole, healthy foods across its 16 nutrition programs.
  • Supplemental Nutrition Assistance Program (SNAP): USDA will provide states with technical assistance in SNAP waiver development and implementation to restrict the purchase of junk food and reorient the program towards better nutrition. 
  • MAHA Boxes: USDA will develop options to get whole, healthy food to SNAP participants. 
  • Head Start Nutrition: ACF and USDA will implement the new Dietary Guidelines for Americans (DGAs) through supporting access to USDA’s Child and Adult Care Food Program (CACFP) and the National School Breakfast and Lunch programs in Head Start providers, and will provide supplemental funding opportunities to support the provision of whole, healthy foods in Head Start programs. 
  • Medicaid Quality: CMS will collaborate with states to establish quality metrics for Medicaid managed care organizations that promote measurable health improvements through nutrition coaching and other fitness indicators (e.g., predicted VO₂ Max). 
  • Quality Measurement: HHS and CMS will develop quality measures that promote children’s health outcomes rather than just healthcare utilization. 
  • Pediatric Mental Health: HHS will ensure the Pediatric Mental Health Care Access Program at Health Resources and Services Administration (HRSA) is effective at providing access to pediatric mental health professionals, especially as youth anxiety and depression are increasing and are linked to factors such as screen time, vaping, poor nutrition and lack of physical fitness.  

For more information, please contact Sue Polis.

Sue Polis is Vice President of Public Relations and Government Affairs at Lutheran Services in America.

The Robots are Here

September 28, 2022

This weekend the Washington Post ran an article titled “The robots are here. And they are making your tacos.” It was a story of how fast-food restaurants are addressing workforce shortages by using robots to fry French fries, tortilla chips and tacos. It’s seen as a wave of the future—even though the robots occasionally freak out when encountering tacos requiring a human worker to toss them in the garbage.

While there is increased technology, including robots, in Lutheran social ministry organizations, it’s not as straightforward given the “high touch” nature of our work in caring for people. It also takes capital to invest in technology—capital that is scarcer in the non-profit sector. Yet we know that increased and innovative technology is crucial to our future.

We have partnered with the Consumer Technology Association Foundation (CTAF) over the past few years to enable Lutheran social ministry organizations to innovate. Through our partnership with CTAF, Graceworks Lutheran Services is currently increasing access for low-income older adults to telehealth, cognitive tools and virtual visits with family and friends in its 17 affordable housing communities. Previously, Samaritas provided assisted reality devices to formal and family caregivers caring for older adults diagnosed with dementia so they could receive realistic dementia education and training through an evidence-based program. Bethany Village provided “mobile communication stations” to allow frail older adults to visit with loved ones and healthcare providers, and Lutheran Social Service of Minnesota provided technology for family caregivers in rural communities to access support groups, counseling, companionship programs, and other services during the early days of COVID.

We’ve also worked with technology providers to create solutions that allow our members, including Genacross Lutheran Services and Lutheran Social Services of Northern California, to evaluate the social determinant of health needs of their clients, connect them to services in the community and enable them to live in their home and community. And our CEO Summit and Strength & Service Series feature workforce experts as well as our members as they share their insights, experiences and innovations.

But there’s a long way to go. Join us by sharing your ideas, your innovations, and your experiences. Together we can advance the ability of Lutheran social ministry organizations to expand innovation and automation and enable all people to lead their best lives.

Supporting
Our Neighbors,

TOGETHER.

Our shared Lutheran tradition of service to our neighbor is more vital than ever.

Join us as we work to ensure our network continues delivering essential services to all in need.