Lutheran Services in America holds an Annual Membership Meeting in the first half of each calendar year. At the Annual Meeting, the CEOs of social ministry organizations elect new members to the board of directors and approve the budget for the coming fiscal year. The annual budget must be approved by a majority of the Class A members present at the Annual Meeting and by the written concurrence of both Class B members.
To obtain a copy of any meeting materials not listed here, please contact Cristina Zegarra-Valente.
Upcoming Meetings
2024 Annual Meeting
Tuesday, January 30, 2024, 12:00–2:00 p.m. MST
The Wigwam, Litchfield Park, AZ
Previous Meetings
2023 Annual Meeting
Tuesday, January 24, 2023, 12:15–1:45 p.m. MST
The Wigwam, Litchfield Park, AZ
2022 Annual Meeting
Tuesday, January 25, 2022, 1:30–2:00 p.m. EST
Virtual meeting
2021 Annual Meeting
Wednesday, March 24, 2021, 3:00–3:45 p.m. EDT
Virtual meeting
2020 Annual Meeting
Tuesday, January 28, 2020, 7:30–8:30 a.m. EST
One Ocean Resort, Atlantic Beach, FL
2019 Annual Meeting
Tuesday, May 1, 2019, 9:00–10:30 a.m. CDT
Westin Michigan Avenue Chicago, Chicago, IL
Join us at The Wigwam in Litchfield Park (near Phoenix), Arizona, for our exclusive forum for CEOs with a shared mission: Lutheran Services in America CEO Summit 2023. Reunite with peers and outside leaders to gain insights, share innovative ideas and build meaningful connections.
We’ll explore how leaders of future-ready organizations empower present-day actions, identify the next steps for success and what’s needed to get there. You’ll learn from leading experts, and your fellow CEOs, about:
- Creating purposeful strategies to build capacity in a rapidly shifting world,
- Addressing the workforce crisis,
- Developing innovative partnerships and refining business models to stay competitive, and
- Activating the board of directors to drive strategic change.
CEO Summit 2023 is your opportunity to engage your peers in meaningful conversation, talk through shared issues and participate in dynamic roundtable discussions led by topical experts.
Look out for more details about the event, including speakers, agenda and registration information, in the coming weeks.
How are Lutheran Services in America members using technology to reduce their operational complexities? And can it improve the client experience? Join us to hear from colleagues across the network describe how paperless integrated care management seamlessly connects siloed healthcare providers and vendors to remove common roadblocks that limit high-quality patient care. Benefits include improved services, reduced staffing needs and increased staff and client satisfaction. Members will share their real-world strategies and experiences, including:
- How organizations are reducing paperwork, empowering staff to focus more on client care
- Opportunities for internal referrals and better communication among members of the care team, including external partners
- Open new pathways for contracts with Managed Care Organizations
- Increase client satisfaction through greater engagement and transparency
Don’t miss your opportunity to ask questions and get answers!
Speakers
- Sheletta Brundidge, Activist, Podcaster and Media Personality (facilitator)
- Matthew Kern, Chief Operating Officer at Cassia
- Brenda Liker, Regional Director of AL and SNF Clinical Support at Cassia
- Jason Nelson, Campus Administrator at Lake Ridge Senior Health & Living (Cassia)
- Kate Hutchinson, Deputy Director at Lutheran Social Services of Northern California
- Amanda Schroeder, Vice President of Home & Community-based Services at Genacross
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As leaders, we live in an environment of rapid change. Unfortunately, many existing board governance models are not well suited for this “new” normal. Board governance documents that once set a positive direction have now become a hindrance to success. Board culture that once served an organization may no longer be effective. Long-tenured board members may wield inordinate influence, stifling creativity. And, the skill sets, personalities and experiences of leaders and board members that were effective in the past, may not be a good fit for today. The question becomes: how does an organization adapt its governance model to be a competitive advantage?
During our time together, we will examine how leaders and their boards can create an evolving, adaptive model of governance that addresses the elephants in the room so that, collectively, they can implement a governance model that forges a path to organizational success. This webinar, featuring Dr. Kurt Senske and sponsored by Lutheran Church Extension Fund, is designed for senior leaders and board members. Join us on June 15 to learn more.
Speakers
Dr. Kurt Senske
May Is Mental Health Awareness Month
(Hosted by Portico)
Stressors at home, in the workplace, and in the world can lead to burnout and frustration in the workplace as well as increased employee turnover and absenteeism. Kari Erickson and Jess Smith of Learn to Live, a Portico Benefit Services partner supporting emotional health, will share how self-guided, app-based Cognitive Behavioral Therapy (CBT) strategies grounded in research can help your organization realize a healthier, more engaged workforce. This webinar is designed for senior leaders, human resources professionals, and any staff that want to support their teams or their own mental health with valuable resources.
Speakers
- Kari Erickson, Learn to Live
- Jess Smith, Learn to Live
- Rev. Jeff Thiemann, Portico Benefit Services (host)
Benefits Survey results are in . . . Learn what’s top of mind for Lutheran Services in America leaders.
Recently, Portico Benefit Services commissioned a survey with Lutheran Services in America to learn more about CEO, CFO, and HR challenges as they relate to health and retirement benefits. This research uncovered some valuable insights that could help as you look for ways to attract and retain your employees and support your team.
Join us on March 16, 2–3 p.m. EDT, to hear key insights from Terri Rodriguez, President & CEO of Lutheran Ministries of Mercy, and Ted Goins, President & CEO of Lutheran Services Carolinas, as well as other leaders in the Lutheran social ministry market. Portico will share the results, insights, and ways to address some of the biggest challenges you face in attracting, retaining and caring for your most important asset — your staff.
As the country rebounds from the pandemic, front-line workers are continuing to battle stress and burnout. Increased competition means that some are choosing other jobs, while others are choosing not to return to the workforce. Lutheran social ministry organizations, and in particular senior care facilities, are facing high staffing shortages while demand for care increases. How can senior care better support and retain the direct care workforce while also competing for new workers?
Learn about what is driving the staffing shortage in long-term care, hear predictions about the sector’s future, and empower your frontline leaders by providing tangible ways to change your culture to drive retention and attract new employees.
Speaker
- Katy Bunn, Senior Vice President of Leaders and Industry Growth at Paycor
The Reimagining Diversity Collaborative brings together CEOs and board members in the Lutheran Services in America network to discuss ways to promote diversity, equity, and inclusion (DEI) in a safe and trusted learning environment. The Collaborative will provide a foundation for raising awareness and understanding of DEI and tools to support organizations in applying DEI within their organizations and in their services in the community.
Sessions
Four sessions are planned that include three virtual and one in-person at the CEO Summit:
- November 17, 2021: Session #1: Virtual; 1–3 p.m. ET
- January 26, 2022: Session #2: Live at CEO Summit in Tampa, Florida
- March 23, 2022: Session #3: Virtual; 1–3 p.m. ET
- June 22, 2022: Session #4: Virtual; 1–3 p.m. ET
Learn More
Visit our Reimagining Diversity webpage or contact Susan Newton at snewton@lutheranservices.org.
Join us in Washington, D.C. on Tuesday, April 26, at the Lutheran Services in America office on Capitol Hill for an
in-person Disability Network Spring Meeting to hear from members of the Administration, Congressional staff, and policy experts on important issues impacting the diverse needs of our organizations.
Together we will examine the scope of federal policymaking on these issues, from advocacy, legislation, and regulations, to the role our organizations and the Lutheran Services in America Disability Network can play to influence their outcomes. We will also work with you to schedule meetings with the offices of your Members of Congress to highlight our advocacy priorities.
To register for the meeting, please forward your hotel confirmation to Josh Dubensky at jdubensky@lutheranservices.org. 
